Digital Library at Rajiv Gandhi University, Arunachal Pradesh
The Digital Library at Rajiv Gandhi University, Arunachal Pradesh is an online emplacement for collecting, preserving, and disseminating the institute's quality teaching research and extension output to the Global community.
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http://rguir.inflibnet.ac.in:8080/jspui/handle/123456789/7266| Title: | Measuring Service Performance: |
| Other Titles: | Practical Research for Better Quality |
| Authors: | Lisch, Ralf |
| Keywords: | Service industries–Evaluation. Quality control. Performance technology. |
| Issue Date: | 2016 |
| Publisher: | Routledge |
| Citation: | Measuring Service Performance |
| URI: | http://rguir.inflibnet.ac.in:8080/jspui/handle/123456789/7266 |
| ISBN: | 978-1-4724-1192-1 |
| Appears in Collections: | Economics |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| Measuring Service Performance.pdf Restricted Access | 2.29 MB | Adobe PDF | View/Open Request a copy |
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